Frequently Asked Questions
Everything you need to know about our high-performance gear and services.
What materials are used in Maxpedition products?
Our gear is constructed from high-denier, water and abrasion-resistant light-weight ballistic nylon fabric, treated with Teflon fabric protector for grime resistance and easy maintenance.
How long does shipping take for domestic orders?
Standard domestic orders are processed within 1-2 business days. Depending on your location, shipping typically takes between 3 to 7 business days via ground service.
What is your return policy for gear and apparel?
We offer a 30-day return policy for items in new, unused condition with original packaging. Please note that shipping fees are non-refundable unless the item is defective.
Do you offer a warranty on your bags and packs?
Yes, Maxpedition products are covered by a Limited Lifetime Warranty against defects in materials and workmanship to the original purchaser.
How should I clean my Maxpedition nylon gear?
We recommend wiping down your gear with a damp cloth and allowing it to air dry naturally. Do not machine wash, use detergent, or use bleach, as this can damage the protective coatings.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure payments through PayPal.